FAQs - Siyan

In the past, the subjects of psychiatry and mental illness were surrounded by mystery and fear. Today, we have made tremendous progress in our understanding of mental illnesses and in our ability to offer effective treatments. However, questions about mental illness often go unanswered and stand in the way of people receiving help

What is mental illness?

Mental illness is a brain disorder (not merely a ‘mind’ disorder). It can effect the way a person thinks, feels, behaves and interacts with other people. It is common. Each year, one in five adults is diagnosed with a mental illness. The term “mental illness” covers numerous psychiatric disorders, and just like illnesses that affect other parts of the body, they vary in severity. As the term “mental illness” has acquired a pejorative connotation for many people, it is better to use the term “psychiatric illness/disorder.”

What is the difference between a Psychiatrist and a Psychologist?

strong>Psychiatrists are medical doctors and have completed medical school, plus additional specialty residency training. Psychiatrists can prescribe medications.

Psychologists have completed graduate training in psychology and pursued either a PhD or PsyD in clinical or couseling psychology. In most states, psychologists can not prescribe medication, but can provide therapy, psychological testing, and research.

What is a Nurse Practitioner?

A Nurse Practitioner is a nurse who is qualified to treat certain medical conditions without the direct supervision of a doctor. Nurse Practitioners, like doctors, can prescribe medications and evaluate and treat patients.

Do you take Insurance?

Yes. We accept most commercial insurance plans including: Anthem Blue Cross, Blue Shield of CA, Cigna, Aetna, MHN, HealthNet, Magellan, and Medicare with a supplement. Please contact our front office staff with any additional questions regarding your insurance at (707) 206-7268.

What is your payment policy?

Copays, Coinsurance, and previous balances are due at time of service. We accept cash, checks, or credit cards.

How do I become a patient?

If you are interested in becoming a patient, please contact our front office staff at (707) 206-7268, option 1.

Where is the office located?

We are located in the Santa Rosa Business Park in between Guerneville Road and College Avenue. Our address is: 480 Tesconi Circle, Suite B, Santa Rosa, CA 95401.

Can I bring my dog to the office?

Only service dogs wearing a vest should be brought into our office. All other pets should not be brought to your appointment.

Do you take walk in emergencies?

No. We do not take walk-ins, emergencies, or patients in crisis needing same day services. Please call 911 or go to the nearest emergency room.

Is my evaluation and treatment confidential?

Yes. We will only release your information to treatment providers, family members, or other persons for whom you have filled out release paperwork, signed and dated. You can update your release of information form at anytime.